Service-at-Stop

Deliver superior customer experience with our technology solution supporting a variety of white-glove services. Capture important information upfront, schedule appointment, and evaluate service delivery using automated checklist and customer feedback.

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Service-at-Stop

Service-at-Stop

How Our Solution Helps
Scale Your Business?

Our solution is based on mobile technology that enables operators to download product based pre-configured questionnaire, checklists, and product documentation to deliver First Time Right (FTR) service. Procure accessories on time with e-ordering, payment gateway integrations, capture PODs, and obtain customer feedback to deliver superior customer experience. Ability to configure business rules to ensure operators are trained/certified prior to deployment.

The Value we Deliver

We Help You Deliver on Your Promise on Time, Every Time

01

FTR delivery

02

Operational
compliance

03

CSAT

Enhance Your Operations

Choose the Best for Your Business

Scheduling
Assistance

Calendar-based scheduler with automated reminders so you never miss on your service delivery. Confirmation alerts to customer with personal information to ensure 100% safety.

Configurable Assessment
Questionnaire

Configurable questionnaires to capture critical information required for delivering service upfront.

Electronic Accessory
Ordering

Installation experts can easily order and procure accessories upfront using mobile app and deliver superior customer experience.

Configurable
Quality Checklists

Configurable quality checklists for standardized service experience.

Payment Gateway
Integrations

Collect payments in cash or card using integrations with Google Pay, Apple Pay, or eWallet services.

Customer
Feedback

Obtain customer feedback or recommendations for improvement, so you continue to delight your customers.

Location
Intelligence

End-to-end navigation, route updates, detailed information about stops, orders, and real-time location.

Tracking &
Communications

Track operators real-time and 2-way communication via text, emails, and voice.

Automated
Compliance Alerts

Automated alerts and reminders to ensure your operators are trained and certified to deliver services.

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Seeing is believing

Need more information? Or just want to learn how Advatix
Cloudsuite^™ can help you fulfill your potential?

Book A DEMO

Products Used for
Service-at-Stop Solution

Key Features of the Products

Advatix CloudSuite^™
Logistics

Driver
App

End-to-end navigation, route updates, detailed information about stops, orders, and customers. 

2-Way
Communication

Event-based alerts via text, email, or voice; providing accurate personalized experience to your customers and drivers. 

Interactive
Dashboards

Real-time report and performance dashboards measuring performance and operational KPIs.

Learn more about this product

Insights

blog

From Legacy
Processes to
Modern Retailing:

How Advatix Cloudsuite^™ Empowered a Wine & Beer Retailer with Ship from Store Technology

Read more

Checklist to
enable ship
from store

Read more

blog

Technology
for ominchannel
fulfillment

Read more

Ecommerce
in 2030.
I have seen
the future
& it works

Read more

Transform Your Business
With Advatix Cloudsuite^™

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Are you ready to take your
business to the next level?

Speak to our Expert